Maximize Efficiency With Outsourced Helpdesk Support in Dallas
Unburden your on-site team with a managed helpdesk that resolves IT issues quickly.
Why choose Accudata for IT help desk services?
- Avoid extended downtime with 24/7 IT helpdesk support services that fix IT problems quickly and efficiently.
- Benefit from personalized solutions with custom support packages suited to your company’s needs.
- Get industry-leading support from a company with over 38 years of experience.
- Save time with managed helpdesk services that can handle any type of IT issue.
- Reduce the hassle of IT management by partnering with Accudata as your single point of contact for all IT needs.
Outsource your IT help desk to Accudata to mitigate recurring issues that reduce network efficiency.
Request a quote for
IT help desk services in Dallas.
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Testimonials
“I had the pleasure of working with the incredible Accudata team on a recent project for Yetter Coleman, and then on an ongoing basis when we became a managed service customer. They are highly skilled in their respective fields, professional and genuinely nice people! The rollout was no small undertaking and was a huge success. I have been doing this for 20+ years and have never met such a fine group of individuals.”
“Excentus has had an ongoing relationship with Accudata for multiple years that includes professional services and managed services. During this time, the MSP team has become an extension of our internal network operations team. they are an effective and trusted resource.”
PDI (Formerly Excentus)
“Really appreciate all of the support you all provided and the seamless transition to the service desk this week. The team has done well and I’m very proud of them.”
Accudata
IT Helpdesk Dallas
2600 North Dallas Parkway
Suite 330
Frisco, TX 75034
Companies That Depend on Accudata’s Remote Helpdesk Services
Premium Features of Our IT Helpdesk Services in Dallas
Comprehensive Support
Outsource your IT help desk to Accudata and save time and money by letting us handle all your IT needs.
We’ll tackle daily tasks and routine maintenance, ensuring your hardware and software technology is up to date and fully protected. This support leaves you free to concentrate on your business operations.
When problems appear, you can count on our Tier-1 and Tier-2 customer service technicians to be ready for your call.
Network Support
With an increase in cyberattacks, it’s imperative to have the best solutions and routine monitoring to keep your data safe.
We’ll provide top-level support for a more secure network with:
- Antivirus licensing
- OS patch management
- Application installation
Trust Accudata’s highly skilled security team to prevent and detect data breaches to keep your data out of the wrong hands.
Cloud Support
The cloud can add invaluable benefits to your business, but only when it operates correctly.
Whether you choose a public or hybrid cloud environment, our technicians will support your network 24 hours a day, so you always have access to critical data.
Connectivity
With connectivity solutions being so crucial to your company’s communication, these systems need to run at peak performance at all times.
Our service desk support team can handle the most demanding IT challenges quickly and efficiently to reduce recurring problems, so you always stay connected.
Helpdesk Fastpass
When you need support, Accudata will never make you wait for a resolution.
You can count on our IT helpdesk in Dallas with:
- Go live in one business day
- Remote support for employees
- Staff augmentation to keep up with demand
Get the support you need starting on day one with high-quality helpdesk support.
Hardware/Software Support
Most tech companies are good at hardware and software development but not always equipped to handle ongoing support.
Count on Accudata to assist with:
- Support of desktop hardware
- Email services
- Business application issues
Rely on our advanced support services to ensure your hardware and software is always running at peak performance
One Vendor Support
Never again have to juggle multiple providers for your IT support
Accudata can manage and remediate all your IT issues so you can put an end to your IT disruptions with a single call.
On-Site Support
Although most IT problems can be handled remotely, some of the more challenging issues require on-site support.
With over 1,150 staff and SMEs at all service levels, you can ensure our in-house support team will arrive at your door quickly so you can get back to work.
When you need fast and reliable support from technicians that go above and beyond their job description, you can count on Accudata to help.
Decrease Downtime With Our IT Help Desk Services
Find out how to save time and money when you outsource your IT help desk to Accudata
Top Reasons to Choose Our Help Desk Outsourcing Services
With over 1,150 staff and experts spanning all IT disciplines, and over 400 technical resources at our disposal, we know a thing or two about keeping networks running smoothly.
Not only will our helpdesk support handle problems quickly and efficiently, but we’ll also monitor your network to reduce the number of recurring IT problems you face.
1,150+
Customer support staff and subject matter experts
84%
Net Promoter Score for our helpdesk service in Dallas
38+
Years offering premium IT help desk outsourcing solutions
Benefit From 24/7 Help Desk Support Services for Your Entire Network
Accudata provides complete 24/7 help desk support services covering:
- Tier-1 and tier-2 support
- Line-of-business application support
- Documentation and knowledge base articles
- Remote support
- Staff augmentation
- Onsite support options
- And more
When there’s a problem, day or night, give us a call. Our quick response time to all challenges will ensure you’re back to work as fast as possible.
Get Advanced Cybersecurity Solutions for Better Network Protection
Reduce the risk of a cyberattack with tailored cybersecurity solutions and proactive monitoring to fit your unique business. Our advanced solutions include:
- Cloud Security Assessments
- Data Loss Prevention (DLP)
- Multi-Factor Authentication (MFA)
- Email and spam filtering
- Microsegmentation
- Next-Generation Firewall
- Patch Management
- Breach Simulation
- And more
With continuous vulnerability management and assessment, you can be sure your data will remain secure.
Maintain Control Over Your IT Budget
Benefit from our customized support packages so you’re never paying for services you won’t use.
Whether you need overnight IT helpdesk support or are interested in having your helpdesk services managed by us, we can find the perfect solution to fit your needs.
Our Other IT Services in Dallas
For over 38 years we’ve been providing business with high-quality help desk services in Dallas, TX.
Through 24/7 monitoring, our dedicated first-line of defense will ensure we handle problems before they have time to impact your business.
Request a quote for
Help desk service in Dallas.
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