Help your IT department focus on projects that create business value rather than focusing on day-to-day firefighting with Accudata’s 1st-Level Support Helpdesk services.
Our managed helpdesk solution offers desktop-based application monitoring, as well as support for tablet and phone devices. With the ability to escalate directly to the customer or to our Managed Service experts for efficient issue resolution, we can streamline ticketing and reduce your day-to-day support workload. Additional benefits include:
- 24 x 7 x 365 Monitoring and Management 1st-Level Support
- Compliance certifications, including HIPAA, ISO 27001, and PCI DSS
- Routine business reviews by our experts
To learn more about our managed helpdesk, complete the form or call 800.246.4908.
Accudata’s managed helpdesk solution provides 1st level support under our Essential service level. To learn more about Accudata’s helpdesk, complete the form below.