Rely on Our Outsourced Helpdesk Support in Plano to Boost Efficiency
Resolve your toughest IT problems quickly and efficiently with experienced helpdesk support teams.
Why choose Accudata for IT help desk services?
- Reduce downtime by resolving problems quickly with our 24/7 IT helpdesk support services.
- Improve IT reliability with custom support packages that meet your business needs.
- Mitigate recurring IT problems with support from a company with over 39 years of experience.
- Unburden your workday to focus on business growth by relying on our managed helpdesk services.
- Avoid vendor gridlock by relying on Accudata as your single point of contact for all things IT.
Outsource your IT help desk to Accudata and make sure end-users have the support they need when they need it.
Request a quote for IT help desk services in Plano, Texas.
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Testimonials
“I had the pleasure of working with the incredible Accudata team on a recent project for Yetter Coleman, and then on an ongoing basis when we became a managed service customer. They are highly skilled in their respective fields, professional and genuinely nice people! The rollout was no small undertaking and was a huge success. I have been doing this for 20+ years and have never met such a fine group of individuals.”
“Excentus has had an ongoing relationship with Accudata for multiple years that includes professional services and managed services. During this time, the MSP team has become an extension of our internal network operations team. they are an effective and trusted resource.”
PDI (Formerly Excentus)
“Really appreciate all of the support you all provided and the seamless transition to the service desk this week. The team has done well and I’m very proud of them.”
Accudata
IT Helpdesk Services in Plano
2600 North Dallas Parkway
Suite 330
Frisco, TX 75034
Companies That Use Accudata’s Remote Helpdesk Services
Premium Features of Our Plano IT Help Desk Services
Comprehensive Support
Let our Tier-1 and Tier-2 help desk support teams handle all your day-to-day IT issues so you can concentrate on running your business.
Save your business from the cost and administrative overheads of managing multiple IT vendors in Plano, TX. Outsource your IT help desk to Accudata for complete support.
Network Security
Lockout unwanted visitors to your network with routine monitoring and security strategies that include:
- Antivirus licensing
- OS patch management
- Application installation
Our high-level security and network support teams will create tailored network solutions to prevent and detect data breaches, keeping your infrastructure secure.
Cloud Support
Enjoy all the benefits of a well-managed cloud system.
Rely on 24/7 monitoring from an expert team that supports private, public, and hybrid cloud environments.
Connectivity
Keeping your communications systems running at optimal performance is more critical than ever.
Whether your teams work from home or the office, our technical support will ensure seamless connectivity.
Helpdesk Fastpass
Never wait hours for resolution while productivity drops. Our IT helpdesk in Plano offers fast support to get you back to work with:
- Go live in one business day
- Remote support for employees
- Staff augmentation to keep up with demand
Hardware and Software Support
Partner with a company that can do it all. We’re well equipped to handle both your hardware and software, so there are never any gaps:
- Supporting desktop hardware
- Email services
- Business application issues
One Vendor Support
Avoid the hassle of managing multiple IT providers that leaves you little time to focus on your business.
With our comprehensive helpdesk support and managed IT services, you’ll only need to rely on one company for complete IT management and support.
On-Site Support
When you need a hands-on approach, our on-site support team will be dispatched to your door for a quick resolution.
We employ over 1,150 technical staff and SMEs who go above and beyond to ensure even the most demanding IT challenges are handled effectively.
Our IT Help Desk Services Reduce User Frustration
Resolve IT issues quickly and efficiently when you outsource your IT help desk to Accudata.
Benefits of Choosing Our Service Desk Support
We combine the expertise of 1,150 IT staff and SMEs and over 39 years of experience for unmatched remote and on-site support in Plano, Texas.
400+
Technical resources across all IT disciplines
39+
Years offering IT help desk outsourcing solutions
92%
Customer satisfaction for our helpdesk service in Plano
24/7 Help Desk Support for Your Entire IT Stack
No problem is too complex for Accudata’s skilled support technicians. We provide 24/7 support covering:
- Tier-1 and tier-2 support
- Line-of-business application support
- Documentation and knowledge base articles
- Remote support
- Staff augmentation
- On-site support options
- And more
Get all your IT problems resolved quickly, whether day or night.
Get Advanced Cybersecurity Solutions for Better IT Protection
Fortify your business against ransomware, malware, and other cyberattacks.
Take advantage of state-of-the-art security solutions to keep your data and applications secure:
- Cloud Security Assessments
- Data Loss Prevention (DLP)
- Multi-Factor Authentication (MFA)
- Email and spam filtering
- Microsegmentation
- Next-Generation Firewall
- Patch Management
- Breach Simulation
- And more
Predictable IT Budgeting Made Possible
Don’t get stuck with a provider that takes a one-size-fits-all approach to help desk support.
Our fully customized support packages ensure you’re never paying for services your business doesn’t need.
Whether you need overnight help desk support or a fully managed IT package, our customer service specialists will help create the perfect solution for your needs.
Our Other IT Services in Plano
- Cyber Security
- IT Outsourcing
- Network Support
- Cloud Security Solutions
Since 1982, Accudata has been providing helpdesk support to businesses just like yours.
Our technicians work diligently to resolve all your IT problems, ensuring positive end-user interactions.
We take a long-term view to IT support, identifying and fixing the underlying causes of problems, not just the symptoms.
Request a quote for IT help desk service in Plano, TX
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