After a large e-commerce service provider found malware in an email sent to customers, their IT team dove deep into their tech infrastructure. They soon discovered that their on-premise workstations had been infiltrated with the malware Trickbot, classifying this breach as too big to handle with their minimal IT staff. The company called upon Accudata’s security and managed services teams to help stop the attack and quickly begin remediation with low downtime that would negatively affect business operations.

Chief Technology Officer Brian DiPaolo and Managed Services Practice Manager Mark Holdsworth detail the challenges of identifying and eliminating an active attacker in order to bring the business back online.