Best-in-Class Service

Accudata’s premier-level managed service offers comprehensive, end-to-end IT support. We deliver best-in-class service to all of our customers’ employees while providing IT strategy to enable business initiatives. This results in the perfect balance of cost and value.

Integrated Technology Business Partner

At the conclusion of our onboarding process, which includes a project-manager-led, four-phase setup and transition process, our customers have an integrated technology business partner providing:

  • 24x7x365 monitoring and management of the technology environment
  • Onsite resources that provide hands-on support, when required, with assistance from the full Accudata Network Operations Center (NOC)
  • Escalation access to over 90 full-time, highly certified Accudata technology consultants with expert knowledge across numerous IT domains
  • Access to over 16 technology-specific solutions architects to consult on IT technology needs and identify new technology solutions to enhance the business
  • Periodic technology health checks to enable ongoing stability and enhancement of the IT environment
  • Advisory consulting and guidance, including development and maintenance of a 12–18-month IT strategy roadmap aligned with the business’s goals to empower IT as a business enabler
  • Local project consulting capabilities across seven practices that have supported customers for over 38 years

Accudata has built three distinct service levels that meet every organization’s unique needs:

Accudata’s true strength is our people: our certified team of IT professionals is ready to help guide your IT transformation. We have a 92% customer-retention rate because we provide organizations the tools they need to be competitive, secure, and innovative.