Contact Center

Improve Your Customers’ Experience

As a business, you’re committed to your customers. Accudata will partner with you to ensure you are providing the most optimal experience for your customers so they’re getting their questions answered in the most efficient way possible. Accudata’s collaboration team has over 100 years of combined collaboration experience and has completed over 100 contact center deployments. Our long-term relationship with Cisco extends back over 30 years, and we employ some of the brightest Cisco-certified engineers, including multiple CCIEs.

Cloud and On-Premises Contact Center

  • Create intelligent customer experiences.
  • Leverage tools to optimize your agents’ workflows.
  • Coach and monitor your agents.
  • Integrate social platforms into a single tool.
  • Streamline IT operations and costs.

Accudata’s true strength is our people: our certified team of IT professionals is ready to help guide your IT transformation. We have a 92% customer-retention rate because we provide organizations the tools they need to be competitive, secure, and innovative.