Managed Services (MSP)

With decades of experience under our belt, we’ve probably seen it before. Your network is the core of your business operations, and being crippled with downtime is no good. Frustrated by disruptions and lost productivity?

Accudata’s team of highly skilled and certified professionals provides a full suite of managed service offerings designed to offload or augment IT support. From monitoring to helpdesk support to outsourced security, we can provide your IT environment with the stability, reliability, and enhanced functionality it deserves. Whether you’re a small business short on IT resources or a large enterprise needing transition support for a merger or acquisition, let us manage your technology so you can get back to business.

MSP the Accudata Way

Accudata’s MSP methodology inverts the traditional support structure to provide a lean and efficient first-line support desk and a deep bench of highly experienced consultants at no additional cost. Our team has the freedom to use our subject-matter experts to solve the most complex challenges

Traditional Method

Downsides of traditional support structure include:

  • Lack of scalability
  • Call centers as first-line support, resulting in long resolution times
  • Higher turnover

With Accudata MSP, you’ll get:

  • Infrastructure monitoring and management
  • Helpdesk services
  • Managed patching
  • Level 1 and Level 2 staff augmentation
  • Managed operational security:
    • DNS Security powered by Cisco Umbrella
    • Anti-malware protection powered by Cisco AMP for Endpoints
    • Network visibility / threat detection powered by Cisco Stealthwatch Cloud
  • SOC 2 Type 1 certification
  • Redundant NOC locations in Texas staffed with Accudata employees

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Traditional Method